Privacy Policy

Last Updated: March 11, 2025

At The Story Docks, accessible from www.thestorydocks.com, one of our main priorities is the privacy of our visitors. This Privacy Policy document outlines the types of information we collect, how we use it, and the measures we take to protect it.

If you have additional questions or require more information about our Privacy Policy, do not hesitate to contact us at [email protected].

This Privacy Policy applies only to our online activities and is valid for visitors to our website concerning the information they share and/or collect on www.thestorydocks.com. This policy does not apply to any offline data collection or information gathered via channels other than this website.

Consent

By using our website, you consent to our Privacy Policy and agree to its terms.

Information We Collect

When you interact with The Story Docks, we may collect personal and non-personal information, including but not limited to:

  • Personal Information: Name, email address, phone number, business details, and any other details you provide when you contact us, subscribe, or register an account.
  • Message & Inquiry Data: If you contact us directly, we may receive additional information such as the contents of messages, attachments, and other details you choose to share.
  • Website Usage Data: We may collect IP addresses, browser type, referring/exit pages, date and time stamps, and clickstream data for analytics and website performance monitoring.

We will always clarify why we need your data at the point of collection.

How We Use Your Information

We use the collected information in various ways, including to:

✅ Provide, operate, and maintain our website and services.
✅ Improve user experience through personalization and enhanced features.
✅ Analyze website traffic and engagement to optimize performance.
✅ Develop and launch new products, services, features, and functionality.
✅ Communicate with you via email, phone, or WhatsApp for customer support, service updates, and marketing.
✅ Send newsletters, promotions, and other business-related information (only if opted-in).
✅ Prevent fraud, unauthorized access, or security breaches.

Log Files

Like most websites, www.thestorydocks.com follows a standard log file policy. The data collected in log files includes:

📌 Internet Protocol (IP) addresses
📌 Browser type & version
📌 Internet Service Provider (ISP)
📌 Date & time stamp
📌 Referring/exit pages
📌 Number of clicks and browsing patterns

This data is not linked to personally identifiable information and is used solely for website administration, security, and performance optimization.

Cookies & Web Beacons

The Story Docks uses cookies to store user preferences and track page visits. These cookies help us:

🍪 Improve website performance & functionality.
🍪 Personalize content based on user behavior.
🍪 Track analytics to understand how visitors engage with our website.

By using our website, you consent to our use of cookies. You can disable cookies in your browser settings, but this may impact the user experience.

Third-Party Services & Advertising

We may collaborate with trusted third-party services for:

✔ Website analytics (Google Analytics, Facebook Pixel, etc.)
✔ Payment processing (Stripe, Razorpay, PayPal, etc.)
✔ Email & marketing campaigns (Mailchimp, WhatsApp Business API, etc.)

These third parties may collect non-personally identifiable information for advertising and analytics.

We do not sell, trade, or rent your personal information to third parties. However, we may share your information when required by law or to protect our business rights.

GDPR Data Protection Rights (For EU Users)

If you are a resident of the European Economic Area (EEA), you have the following data protection rights under GDPR:

🔹 Right to Access – You can request copies of your personal data.
🔹 Right to Rectification – You can request corrections to inaccurate data.
🔹 Right to Erasure – You can request that we delete your data under certain conditions.
🔹 Right to Restrict Processing – You can ask us to limit data processing under certain conditions.
🔹 Right to Object to Processing – You can object to how we process your data.
🔹 Right to Data Portability – You can request that we transfer your data to another service.

If you wish to exercise any of these rights, please contact us at [email protected]. We will respond within 30 days.

CCPA Privacy Rights (For California Residents)

Under the California Consumer Privacy Act (CCPA), California residents have the right to:

📌 Request Information: Ask us to disclose what personal data we have collected.
📌 Request Deletion: Ask us to delete any personal data we have collected.
📌 Opt-Out of Data Sales: We do not sell personal data, but you may still request opt-out verification.

To make a request, contact [email protected]. We will respond within one month.

Children’s Privacy Protection

We do not knowingly collect personal information from children under 13 years old. If you believe that your child has provided us with personal data, please contact us immediately, and we will take appropriate action to remove it.

Data Security Measures

We take data security seriously and implement:

🔒 Industry-standard encryption protocols to protect sensitive data.
🔒 Secure access controls and firewall protections.
🔒 Regular monitoring and security updates to prevent breaches.

While we strive to protect your data, no online platform is 100% secure. We encourage users to take additional precautions when sharing personal information online.

Changes to This Privacy Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page, and significant updates may be notified via email or website alerts.

Your continued use of www.thestorydocks.com after changes constitutes acceptance of the updated policy.

Contact Us

For any privacy-related concerns or data protection requests, contact us at:

📧 Email: [email protected]
📍 Address: 801, Sai Proviso Uttara, Plot 11 &12, Sector 50 old, Seawoods, Navi Mumbai 400706

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